The pop star took action after tickets for her US tour were resold for 14 times their original cost.
The club is using AI to flag tickets that have been resold through third party websites.
An undercover probe finds workers help touts make money from gigs including Oasis and Taylor Swift.
The touts alleged staff at resale sites Ticketmaster once owned helped them trade in bulk, the BBC reveals.
The event's commander says fans should not risk buying tickets from social media platforms.
The club is investigating tickets being offered for sale at high prices.
Coldplay's concerts in Mumbai sold out in minutes and now resellers are charging up to $10,000 for a ticket.
It comes after a number of politicians said they wanted to introduce laws that would ban 'dynamic pricing'.
The increased use of AI may prevent tickets being resold at excessively high prices.
