Joel Bray says one customer had been shouting "play Oasis" at the jukebox for an hour.
A five-year-old and his three-year-old brother have been "hailed "young heroes" by police.
There has been criticism the Echo has stagnated, while other AI chatbots have become much easier to communicate with.
Devices are being used in people's homes to support their care needs, Wolverhampton Council says.
Woking Borough Council will install items such as video doorbells and voice controlled lights.
Amazon admits error after voice assistant replied to semi-final query by saying there was no match.
More than 300 communications boards are installed in public spaces to help youngsters.
Worries over privacy and the cost of living have curbed interest in voice assistants like Alexa.
The 30-year-old loses custody of his daughter after leaving her home alone to go drinking.