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Spiteful scammer cancelled my flight—Series 18
13/45The fraudsters stopping holidays by posing as airline customer services on social media.

Bank devalued our house after approving our mortgage—Series 18
12/45The couple unable to re-mortgage – because of how their home was built.

Giant warehouses built at the end of our gardens—Series 18
11/45The homeowners left stunned by the warehouses built behind their garden fence.

Toy company bullied me into paying unlawful fees—Series 18
10/45Woman threatened with debt collectors by a toy retailer even after cancelling her order.

Insurer won’t help as our home falls apart—Series 18
9/45The couple who fear they can never sell their house due to cracks caused by subsidence.

Scams: ‘Ghost’ MOTs for sale!—Series 18
8/45The team investigate the serious flaw in the MOT system putting drivers at risk.

Fake review sites peddling dodgy goods—Series 18
7/45The fake websites luring shoppers with so-called expert reviews.

Your parcels lost, damaged or late—Series 18
6/45Unhappy customers say courier giant won’t take responsibility for lost parcels.

Holidays: Our flight took off while the board still said ‘Please Wait’—Series 18
5/45The passengers told to wait in departures for a delayed flight that took off without them.

Fraudster cashed in my tax rebate cheque—Series 18
4/45The puzzled mother and son trying to track down a missing tax rebate from HMRC.