Advice on what you should say to an unannounced visitor

1 in 10 older people are now scared to open their own front door – worried it might not be a neighbour calling, but a scammer. Fraudsters are quick to build trust, often using charm and pressure to catch people off guard. Former Inspector Anton Sullivan, from BBC's Doorbell Detectives, joins us with real footage of these scams in action – and explains exactly what you should say to an unannounced visitor.

To watch this in full and with subtitles, go to iPlayer and search for Morning Live from 03/06/25.