I've got a system access query

Please use the form below to contact us. For any queries directly related to your engagement please contact the team / individual booking you (their name will be specified on your contract).

Use this form for support accessing your Freelance Payment Portal or myDevelopment account. If you have IT queries please speak to your BBC booker in the first instance.

ScreenSkills Training Passport Support

If you are unable to register, log in, or access your ScreenSkills Training Passport modules, these issues are managed directly by ScreenSkills.

Please contact the ScreenSkills support team using this link.

If you have not received the invitation to complete the training, use the below form.

We'll aim to get back to you within 3-5 working days.

If you're having trouble accessing BBC Login:

• BBC Login is a separate system from BBC Connect and the FPP, and any issues logging in will not affect your access to claiming bookings and managing your details.
• Please provide your details in the form below and include any error messages you're receiving.